Our auto-renew memberships automatically receive 60 days* freeze per year! Simply freeze any time you travel or want to take a break. Just complete this form and we will handle the rest.

*Freeze dates cannot be backdated
*Non auto-renew memberships refer here
*Minimum freeze period is 5 days

Special Circumstances

Where a member on an auto-renew membership has demonstrated and documented circumstances where a freeze policy can be extended, this will be assessed by the membership team on a case-by-case basis.